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Privacy Policy

A legal disclaimer

Comfort Care DP Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website comfortcarehhs.com and use our services. Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site.

Information We Collect

1.1 Personal Information
When you contact us, schedule a consultation, or fill out a form, we may collect the following personal details:

  • Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Date of Birth

  • Medical Information (if applicable to your service request)

  • Payment Information (for billing purposes, if applicable)

1.2 Non-Personal Information
We may automatically collect non-personally identifiable information when you visit our Site, including:

  • IP Address

  • Browser Type and Version

  • Device Information

  • Operating System

  • Referring Website URL

  • Pages Visited on Our Site

  • Time Spent on Our Site

This data is collected using cookies, log files, and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our home health care services

To respond to inquiries and provide customer support

To send service-related communications, including reminders or updates

To improve our website and services

To process payments and manage billing

To comply with legal and regulatory requirements

​How We Protect Your Information

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We use encryption, secure servers, and other measures to safeguard your data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

With service providers: We may share your information with trusted third-party vendors or service providers who assist in operating our Site or providing services to you (e.g., payment processors, IT support).

For legal purposes: We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena, court order, or government investigation).

In case of business transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences, analyze trends, and track your usage of the Site.

You can control the use of cookies through your browser settings, including blocking or deleting them. However, disabling cookies may affect your ability to use some features of our Site.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal data, subject to applicable legal requirements.

  • Opt-out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Comfort Care DP Inc
Phone: 647-606-8412
Email: info@comfortcarehhs.com

Trust us for compassionate home health care services.

Contact Us 

39 Queen street, St. Catharine, ON L2R 5G6, Canada

*Visit by appointment only*

647-606-8412

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